Volt Port

A: It is not recommended to use an extension cord with your charging station, as this can lead to overheating, voltage drops, and potential safety hazards. Always plug the charger directly into a properly rated outlet.

A: First, check if the charging station is properly connected to a power source and the connectors are securely attached to your vehicle. If everything is correctly connected, but the station still isn’t charging, inspect the cables and connectors for visible damage and reset the unit. Contact customer service if the issue persists.

A: Yes, our portable chargers are built to function in a wide range of temperatures, but it’s advisable to keep them out of direct sunlight during heatwaves and ensure they’re kept dry in freezing or wet conditions.

A: Our portable charging stations are compatible with most electric vehicles that use standard charging connectors like Type 1 (J1772) or Type 2 (Mennekes). Please refer to your vehicle’s manual for specific connector details.